What is the Knowledge Base?
The Knowledge Base (also sometimes referred to as the “KB”) is a collection of articles, guides, and tutorials. You can learn how to configure your account, find solutions to many common web hosting problems, and much more.
In short, if you want to configure your web site, fix a problem, or are just curious and want to learn more about web hosting at ProwHost, the Knowledge Base is a good place to start.
Navigating the Knowledge Base
You might want to do a quick search and go straight to the information you're looking for. On the other hand, sometimes you might want to browse and see all the articles for a particular topic. Either way, we've got you covered.
If you're in a hurry and just want to find the most relevant articles to your question or issue, the search box is always there. On the Knowledge Base front page at https://my.prowhost.com/knowledgebase, it's probably one of the first things you'll notice. On other pages, the search bar is always there near the top of the page, waiting for your inquiries.
For example, to view a list of all articles relating to SSH, just type ssh in the search box and then click Search.
Knowledge Base articles are organized into hierarchical categories, such as Getting Started, cPanel, Security, and more. Instead of searching, you can browse through these article categories to view related articles about a particular subject. On the Knowledge Base front page at https://my.prowhost.com/knowledgebase, the sidebar on the right side of the page provides the main entry point to the different categories.